SAP has stated that once they have delivered both SAP
Finance and SAP Simple Logistics, they would have covered most of the functions
of an ERP system. In other words, they would have essentially simplified
processes at the core.
What is the business value of
SAP S/4 HANA for customers? What’s the payback period? And who is likely to
benefit most?
Written natively for the SAP HANA platform, SAP
S/4 HANA is an entirely new generation of SAP Business Suite that is
characterized by simplifications, massively increased efficiency, and
compelling features such as planning and simulation options in many
conventional transactions.SAP S/4 HANA signals a move away from the transaction
system that merely records data toward giving end users active decision support
in real time that is based on data from both internal and external sources.We are currently in the process of developing a
business value calculator for SAP S/4 HANA that will drill down to quantify the
benefits at the level of individual solutions. In SAP Business Suite on SAP
HANA, customers already have the option of calculating business cases enabled
by TCO savings and optimizations. These calculations are equally valid for SAP
S/4 HANA. But the simplifications created by SAP S/4 HANA bring other benefits
too – which the business value calculator will take into account – such as the
use of new user interfaces, reduced data volume, greater flexibility, and
higher throughput. Finance departments, for example, will profit from more
efficient shared services and accelerated financial closing.
How long does an SAP S/4 HANA
implementation take?
It’s obviously very hard to generalize, but we do have
reliable empirical values to go on: 75% of customers that have migrated their
existing SAP Business Suite on HANA as the first major step in moving to SAP
S/4 HANA have done so within six months. That’s a very good result for a
migration to a new platform.Some large enterprises are opting for greenfield
projects – seeing the technological innovations as an opportunity to completely
rebuild their ERP landscapes from the ground up. Brownfield projects are also
an option: In this approach, the customer leaves its IT landscape intact but
adopts the new technology to enrich and enhance it. Greenfield and brownfield
projects naturally take longer – sometimes even several years. And migrating to
SAP S/4 HANA is only one part of such a project.
Does SAP offer programs that
simplify the move to SAP S/4 HANA?
Yes, and we attach great importance to providing
comprehensive support for our customers in this respect. Specifically, we offer
SAP Rapid Deployment solutions that enable a fast migration to the SAP HANA
platform and thus also to SAP Simple Finance. These pre-defined implementation
packages are delivered by SAP or by our partners and even enable fixed-price
implementations in some cases.
How much experience do
potential integration partners have?
Over 60% of implementations are performed by partners
and integration partners, not by SAP. We operate roll out programs to inform
and educate our partners about all of our new solutions. And our Global Partner
Organization (GPO) holds regular “enablement sessions” at which it brings
partners up to speed on the new technologies and explains to them in detail how
SAP S/4HANA will impact their work.
Which skillets are required?
In most cases, it’s the implementation partner that
handles the project, so customers don’t really need to get bogged down in the
details.
Is it possible to migrate
company-specific customization?
In principle, yes. When we developed our solutions, we
took particular care to ensure that they would be “backwards-compatible.” In
other words, the customer can keep customization and continue to use them
after the migration. However, this does not always apply to modifications. Take
the analogy of a house and imagine that the customer has not only added a
balcony but has also modified the building too. In this case, the function of
the house may be affected, whereas the “balconies” will be fine.
What are the requirements for
moving to SAP S/4 HANA?
The initial path is to move to SAP Business Suite on
SAP HANA and then to implement packages that contain the simplifications.
Currently, these come in the form of SAP Simple Finance, though SAP Simple
Logistics.
What is a “system-driven”
implementation?
We want to radically simplify the implementation of
SAP S/4 HANA so that customers enjoy rapid success and payback. This is
particularly relevant in the cloud, of course, where customers expect to deploy
a reconfigured system. SAP therefore provides “guided configuration.” This
means that customers no longer define parameters in tables in the way that they
are used to doing in ERP systems. Customizing is therefore no longer a manual
task. Instead, all customers will need to do in the future is answer a series
of questions: The system will then configure itself.
SAP Fiori is mentioned a
great deal, but SAP Screen Personas doesn’t feature in the context of SAP
S/4 HANA. Why is that?
SAP Screen Personas doesn’t play a dominant role
because, in the context of SAP S/4 HANA, we regard it as a transitional
technology that allows us to make the SAP GUI look like SAP Fiori in terms of
its layout and haptic qualities. Users don’t necessarily see the difference.Our strategy direction is based on SAP Fiori because
this technology allows us not only to change the layout but also to switch from
a functional or transaction operational model to a completely role-oriented
one. Bringing all of our transactions over to the new technology is obviously a
major undertaking for us. It also means effort for the customer in training
users in the new technology, although we anticipate that the training effort
for SAP Fiori will be low. That’s why we’re creating a transitional phase.
Which SAP S/4 HANA
applications are available right now? Is it just SAP Simple Finance? What’s the
difference between the cloud and on-premise offerings?
If I implement SAP S/4 HANA on premise, I’m technically
implementing SAP Business Suite on SAP HANA and deploying the “exchange
innovation” for SAP Simple Finance. But that’s just the first step.SAP will continue to deliver additional exchange
innovations that replace the existing SAP Business Suite code with the new SAP
S/4 HANA code. At the moment, the customer receives the code for the new
accounting solution. We plan to ship the code for SAP Simple Logistics at the
end of the year and further new code in subsequent years. By the time we reach
the end of this journey, we will have incrementally switched the customer’s
entire system without subjecting it to the upheaval of a big-bang migration.
What does SAP S/4 HANA cost?
Is there a charge for customers who already deploy SAP Business Suite?
SAP S/4 HANA is a new product so it is not free of
charge for SAP Business Suite users. However, we are running a license
promotion until the end of the third quarter of this year. Customers who have
licensed the SAP HANA platform for SAP Business Suite – that’s currently more
than 2,000 – are eligible to upgrade to SAP S/4 HANA licenses at no charge.
What’s the road map? Which
releases will appear next?
SAP S/4 HANA is available today for on-premise
customers. The current offering, SAP Simple Finance, gives customer a
simplified finance system. The next major group of simplifications we’re
addressing and planning to deliver is in logistics. These include simpler
inventory management and valuation, along with simplifications in supply chain
management, notably demand planning. Logistics involves some of the most
complicated ERP processes of all, but this is the area in which customer demand
is strongest.
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